Privacy Policy
W Private (“us”, “we” or “our”) values the privacy and confidentiality of personal data of our clients (“you”). The following privacy policy outlines information regarding the types of information that is collected in connection with your use of the website and how that information will be used.
W Private will collect, hold, use or disclose your personal information that you disclose to us in in a manner consistent with the Privacy Act 1988. Further information on privacy in Australia may be obtained by visiting privacy.gov.au.
We may also collect information about you for any necessary compliance with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006, Common Reporting Standards or any other legislation and financial service industry regulatory codes and schemes.
How we collect personal information
W Private will collect personal information about you through our website or other means (including but not limited to, instances where you send us an enquiry, apply to make an investment or apply a job with us) where we may collect amongst other information, your name and contact details.
As a client with W Private, we will also need to obtain sufficient relevant information such as information regarding your financial situation and personal details for identification and to satisfy certain legislative and regulatory requirements.
W Private mainly collects personal information directly from you in a number of ways such as:
- during face-to-face meetings;
- when you complete and submit an information or application form;
- through conversations via telephone;
- an email you send us; and
- when you visit our website
W Private may need to collect further personal information about you from third parties, subject to your consent, such as:
- your advisers such as your personal representative, accountant or lawyer;
- third parties such as fund managers, superannuation funds, life insurance companies and other product providers.
You have the right to refuse to authorise us to collect information from a third party.
Cookies
Like other websites, we gather technical usage information that web browsers, depending on their settings, are enabled to do so. As it is in our interest to evaluate the quality of our content and improve our services, we may also collect information through our website using ‘cookies’ or similar technologies. The information collected in this regard will not be personally identifiable. Examples of this information may include the number of users who visit the site, date and time of visits, number of pages viewed and other user patterns.
Sensitive Information
How we use and disclose your information
We will only use and/or disclose your personal information for the purposes for which it was provided including related purposes in circumstances where one would reasonably expect such use or disclosure.
We may also use your personal information:
- to provide you with relevant financial products, service or information to you in accordance with your requests or reasonable expectations;
- to assess your application and verify your identity in accordance with Anti Money Laundering laws;
- managing and administering the financial product or service;
- for purposes that we reasonably believe to be necessary to give you a product or service that you have requested;
- internally by W Private to perform administrative and operational tasks (such as credit and risk management, developing marketing strategies and assessing customer satisfaction);
- where you have consented to use; or
- where required or authorised by law and to meet our obligations under law.
Further, in the course of conducting our business and/or carrying out our services to you, we may disclose your personal information to the following parties:
- to our contractors and/or service providers under confidentiality arrangements;
- your nominated legal and financial advisers;
- counterparties who issue, provide or facilitate products and/or services that you instruct us to acquire or invest in;
- other parties involved in providing, managing or administering your products and/or services including third party suppliers and service providers, our related bodies corporate and our advisers;
- where you have consented to disclosure; or
- where required or authorised by law and to meet our obligations under law.
Where your personal information is disclosed to third parties, we will reasonably seek to ensure that the information is held, used or disclosed consistently with the Privacy Act 1988.
In the event that W Private considers to dispose or sell its business, we reserve the right to transfer or disclose your personal information to the new party in control or acquiring party.
Links to Other
You may be able to access third party websites by clicking on links provided on this website. Those third-party websites are not subject to our privacy standards, policies and procedures. You will need to contact or review those websites directly to ascertain their privacy standards, policies and procedures.
W Private, its directors, officers, employees or agents is in no way or form liable for any personal information which you provide within a third party website.
Marketing Activities
As part of our service to you, we may use your personal information to identify any products or services which you may be interested in. We may contact you periodically to provide you with any new offerings that we may have.
If at any time you no longer want to receive marketing information from us, please let us know and we will remove you from the distribution list within 10 business days.
How we Protect your Personal Information
To protect your personal information from misuse, loss and unauthorised access, modification or disclosure, W Private will take reasonable steps such as:
- document storage security policies;
- security measures for systems access;
- restricting access to personal information to personnel whose identities have been verified; and
- controlled access to our offices and records.
However, none of W Private, its directors, officers, employees, representatives or agents warrants or guarantees the security of your personal information. We are required by law to keep all personal information and records for a period of 7 years. Should you cease to be our client, we will maintain your personal information on or off site in a secure manner for 7 years after which, the information will be destroyed.
Changes to Privacy Policy
We reserve the right, in our sole discretion, to amend, alter or otherwise update this Privacy Policy from time to time and without notice and you agree to be bound by such amendments, alterations or updates. If we do so, we will post the amended Privacy Policy on our website (http://www.wprivate.com.au). This policy applies to all entities within the W Private Group operating in Australia.